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Rostering ​

Rostering lets you plan your team's work schedule weeks or months in advance. Know exactly who's available each day and how much capacity you have for scheduling visits.

Overview ​

The rostering workflow:

Create Roster → Plan Capacity → Schedule Visits → Track Attendance

Why Roster? ​

  • Capacity Planning - Know how many hours your team can work before scheduling
  • Avoid Overbooking - See when you're approaching capacity limits
  • Payroll Preparation - Expected hours inform timesheet review
  • Team Communication - Everyone knows their upcoming schedule
Roster view showing team members, scheduled days, capacity hours, and availability across multiple weeks
Click to enlarge
Plan your team's work schedule and capacity with a clear view of who's available and when

Key Concepts ​

Roster Entry ​

A roster entry defines when a team member is expected to work:

FieldDescription
UserThe team member
DateThe scheduled work day
CapacityExpected productive hours (typically 6 hrs)
StatusScheduled, Available, or Off
NotesAny relevant information

Daily Capacity ​

Capacity represents productive work time, excluding:

  • Travel between jobs
  • Breaks and lunch
  • Admin and paperwork

Example

A team member works 8am-4pm (8 hours), but their productive capacity is typically 6 hours, accounting for travel, breaks, and admin.

Team Capacity ​

Team capacity is the sum of individual member capacities for a given day.

DayAlice (6 hrs)Bob (6 hrs)Charlie (4 hrs)Team Total
MondayYesYesYes16 hrs
TuesdayYesOffYes10 hrs
WednesdayYesYesOff12 hrs

Roster Views ​

Weekly View ​

The default view showing a 7-day calendar:

  • Each row is a team member
  • Each column is a day (Mon-Sun)
  • Shows status and hours per cell
  • Team totals at the bottom

Daily View ​

Detailed view for a single day:

  • All rostered team members
  • Their capacity for that day
  • Currently scheduled visits
  • Available capacity remaining

My Roster (Field Worker View) ​

Team members see their own schedule:

  • Which days they're working
  • Expected hours per day
  • Visits scheduled for them

In This Section ​

Field Service Management for Australian Businesses