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Tasks ​

Tasks are internal work. Use them for maintenance, inspections, admin, and anything that is not a customer job visit.

Open Tasks in the sidebar (below the main CRM items).

Add a task ​

  1. Go to Tasks
  2. Click Add Task
  3. Fill in the title, type, priority, due date, and assignee
  4. Save

Types ​

TypeTypical use
MaintenanceEquipment or yard upkeep
InspectionSite or asset checks
AdminOffice follow-up
OtherAnything else

Statuses ​

StatusMeaning
ScheduledPlanned, not started
In progressSomeone is working it
CompletedDone
CancelledWill not be done

The page totals these four statuses at the top.

Priorities ​

Urgent, High, Normal, or Low. Filter the list by status, priority, or search.

Who can use it ​

RoleViewCreateUpdateDelete
Owner / Admin / OfficeYesYesYesYes
FieldOwn tasksYes (self-assigned)NoNo

Field staff see their own tasks on the index. They can create a task assigned to themselves.

Tasks are not available in the native mobile app yet. Use the browser or PWA for the full list.

Field Service Management for Australian Businesses